Information systems technician jobs in Dothan, AL

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

PRIMARY PURPOSE: Serve as the primary Helpdesk representative, overseeing daily campus support operations. Provide front-line assistance to Staff/Faculty and students by resolving computer-related issues in person, over the phone, or through ticket submissions. Provide support for hardware and software needs, including printing, installations, email, and other internal systems. Collaborate closely with the Helpdesk Manager to manage the tickets and ensure smooth helpdesk operations. Mentor and guide student workers, fostering strong customer service skills and a commitment to excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential Skills: * Commitment to providing exceptional customer experience and support. * Excellent Organization and Communication skills, both verbally and written. * Ability to work independently. * Innovative, Team-Oriented problem solver. * Ability to sustain a high level or productivity. * Ability to manage multiple competing priorities. * Ability to work effectively in a fast-paced environment. * Familiar with help desk concepts, practices, and procedures. Technical Skills: * Intermediate knowledge of Windows Operating Systems (Windows 11, Windows 10) * Broad understanding of Microsoft Office Products (Word, Excel, Office 365, etc). * Knowledge of standard hardware and software systems in enterprise environment. * Familiar with networking concepts. * Experience troubleshooting application-related problems. Knowledge of the following software applications is a plus: * Mac OS Support * PowerShell and scripting * Windows Deployment Services Essential Duties and Responsibilities: * Provide superior customer service to end users on a variety of technology issues - 40% * Responsible for tracking and monitoring open issues to meet service level standards - 30% * Assist with the creation, maintenance, and management of process documentation - 15% * Various Projects, Training, and other tasks as assigned - 15% EDUCATION: What is the minimum level needed? 2 years of college experience EXPERIENCE: Minimum of 2 years' experience in an end-user support role with a track record of providing excellent customer service. CERTIFICATION: N/A KNOWLEDGE, SKILLS AND ABILITIES: (WRITE BASED on job needs) Exceptional time management and organization skills Strong oral and written communication skills Ability to work independently, collaboratively, and under supervision. Willingness to serve, and build relationships with the troupe Must possess strong initiative, leadership skills, organizational and project management skills, with the ability to multitask to manage a variety of projects and priorities, coordinating the actions of others, follow through on projects to timely completion, and demonstrate excellent judgment with attention to detail. Microsoft Office experience with Word, Outlook, Publisher, Excel, Power Point software experience. Must support the University's Catholic mission. PHYSICAL SKILLS AND ABILITIES: Requires ordinary ambulatory skills sufficient to visit other locations; the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, type and perform data entry, visual acuity to use a keyboard, operate equipment and read technical information, ability to hear in order to answer telephones and to communicate verbally, and the ability to sit for extended periods of time. WORKING CONDITIONS: Work is performed indoors with minimal safety hazards, and requires seated, standing, and movement work. Ave Maria University is a Catholic institution of higher education. Ave Maria University makes employment decisions in a manner that is consistent with federal, state and local law. All information included in any application must be truthful and accurate. The responsibilities and requirements listed above are not an exhaustive list of all that will be expected of this position; however, it is met to identify the general criteria for this position.

Job Description Precision Resources, a division of the Trimarc Group Inc has an immediate opening for Senior IT Helpdesk Analyst for a PERMANENT position. Great organization, undergoing large growth and is hiring to accommodate additional needs. This role will be responsible for providing advanced support to IT tickets assigned from the ITSM tool which may include installing, relocating, maintaining, and supporting end user computing hardware and software such as monitors, printers, VOIP phones and support software such as PC, mobile devices, printers, telephones, productivity applications and unified communications such as CISCO and TEAMS. Location: This position will require working onsite in Dothan, AL. Non-local residents encouraged to apply, relocation assistance offered Responsibilities: Provide advanced support for tickets routed from the ITSM tool from Level One Support to resolve problems for the organization's technology devices, network, systems, and applications. Monitor, manage, update and resolve incidents & service requests. Analyze moderate to complex issues and take action to resolve directly or through advanced escalation. Pre-stage, image and install Windows Desktops & Laptops and related hardware & software. Troubleshoot and resolve end user hardware & software problems. Provide expert level support in troubleshooting desktop peripherals in the environment. Process requests such as user provisioning, video conference setup, support, and other requests. Create/Review/Update appropriate support documentation adhering to standard operating procedures and processes. Provide support to clients on software and hardware platforms. Interface with vendors for service of PCs and related hardware. Escalate complex issues as defined in standard operating procedures. Requirements: 4+ years in a Service Desk Analyst role Knowledge of enterprise workstation (Desktop & Laptop) technologies Experience with MS Windows 10, Active Directory, O365 & Microsoft Outlook Experience with Anti-virus software Experience troubleshooting & supporting Citrix and cloud applications Mobile device management & support using Microsoft InTune Remote access technologies (VPN, Azure Virtual Desktop) Experience with on-boarding, off-boarding Windows imaging & performing Installs/Moves/Adds/Changes on devices Microsoft Teams experience Relevant degree or certification(s) preferred or equivalent experience Strong written & oral communication skills Strong customer service skills Must have a US Citizenship or US Green Card Must be willing to work onsite. Apply directly to this position: https://evoportalus.tracker-rms.com/PrecisionResources/MyLite?id=1249View all of our open positions at: www.precisionresources.org/careers Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals in the southeast. Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results. We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.

Act as Tier II support, managing escalated incidents and service requests. Troubleshoot and resolve complex issues with Windows operating systems, Office 365, laptops, desktops, mobile devices, and network-connected peripherals (e.g., printers, MFPs). Configure, maintain, and support end-user hardware and software, ensuring compliance with DoD standards. Perform system imaging and PXE deployments for new and replacement equipment. Conduct root cause analysis and implement corrective/preventive actions to reduce recurring incidents. Monitor and manage ticket queues, validating, triaging, and routing requests to the correct support teams while ensuring timely resolution. Support network connectivity, VPN access, and endpoint security compliance. Provide user guidance, technical training, and mentorship for junior technicians. Deliver white-glove support for VIP and high-priority users with professionalism and discretion. Maintain thorough documentation of processes, incidents, and resolutions in the ticketing system. Requirements Current Security+ CE Certification (IAT Level II). Active DoD Secret Clearance. Please check the Job Description and let me know if you are interested. If you feel curious, please send me your salary expectations, updated resume, and the best time to reach you. Usman Khan Sr. Recruitment Professional Representing: MSM Technology, LLC Direct: ************** Main: ************** Ext.: 502 Please consider the environment before printing this email. MSM Technology is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Compensation: $47,000.00 per year

The Production Support Specialist plays a critical role in ensuring the stability and reliability of our production environments by providing timely and effective support for software applications and systems. This position involves monitoring system performance, diagnosing issues, and implementing solutions to minimize downtime and maintain seamless business operations. The specialist will collaborate closely with development, operations, and business teams to understand system requirements and troubleshoot complex problems. They will also contribute to continuous improvement initiatives by identifying recurring issues and recommending process enhancements. Ultimately, this role is essential for maintaining high service availability and delivering a positive user experience across all production platforms. Essential Responsibilities: Comply with all Standard Operating Procedures (S.O.P's) relevant to production work activities. Comply with the requirements of the Quality Management System and relevant standards within job role. Work with Production Manager and Director of Operations to identify improved processes for greater efficiencies and accuracy. Fill out/complete the following documents, as required, for each work order. Also, create Work Order Jackets to include the following documents: Pick Report Work Instruction Content Label (Insert) Carton Label Batch Report Line Clearance Label Specification Scrap Report Reorder Report Modification Report Modification Approval Report Print all controlled labels from work instructions Communicate with sales representatives, warehouse personnel, quality assurance, pack engineering, and production manager to ensure accuracy of details associated with the above forms. Carry-out projects and duties as assigned by your manager in an efficient, timely and cost-effective manner. Other/ related duties as required. Education & Qualifications Excellent communication skills. Proficient with Microsoft Office products. Ability to prioritize projects. A flexible approach to work is helpful due to dynamic work environment, and the capability of handling multiple priorities. Other Requirements Must maintain a valid driving license Physical Demands Long periods of sitting or standing may be required

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned

Great Southern Wood Preserving, Inc., makers of Yellawood brand Pressure Treated Pine, is seeking an MIS Helpdesk Technician. The individual will assist our customers with questions and problems concerning computer systems, hardware, and software. This is a full-time position offering competitive pay and a full benefits package. Essential Duties: Work with customers remotely and in person, guiding them through systems configuration and troubleshooting while aiming to resolve issues with efficiency. Provide quick and effective assistance with information technology systems. Listen attentively to customers' questions and concerns and offer optimal solutions. Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance. Respond to tech inquiries via email, through online chats, over the phone, or in person. Infer, inquire, and transcribe day-to-day hardware/software issues Delegate issues as they become more advanced; escalate when higher priority Collaborate with teammates to inform and stay up to date on need-to-know's Follow up with end users and teammates to ensure good support Education and/or Experience: Bachelor's degree or minimum of four (4) years of college education in Computer Science or a related field, or equivalent combination of education and experience. WE OFFER COMPETITIVE PAY AND A FULL BENEFITS PACKAGE INCLUDING: Medical, dental, and vision insurance Paid vacation and holidays 401(k) with company match Profit sharing Flexible spending accounts Dependent scholarship program About Great Southern Wood Preserving: Great Southern Wood Preserving, Inc. is the industry's leading producer of pressure-treated lumber products for D-I-Y retail home centers, pro-dealers, and other retail building-related segments. Our YellaWood brand pressure-treated pine is widely known to consumers throughout the South who use it for various outdoor building projects. Great Southern also distributes a large volume of products from many of the best-known brands in the industry. Thanks to 15 full-service treating plants and several production facilities, Great Southern Wood is strategically located to provide prompt and efficient service to lumber yards and building supply stores throughout the South, Midwest, and Northeast.

Job DescriptionSalary: Entech Culture: Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Remote work opportunities, paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech. Job Summary: This position requires you to be at our DOTHAN, Alabama location. Entech's Entry Level System / Network Support Technicians will assist other team members in supporting small and medium scale business networks, both remotely and on-site. The Tech will work with other departments to deliver comprehensive IT solutions to issues that may arise. This position requires customer service skills and IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique. Job Responsibilities: Remote Support of a wide range of clients using remote support tools Resolve issue tickets in a timely manner Assist other team members in projects Server troubleshooting in Virtual Environments Basic networking including cabling and basic network deployment tasks Help monitor Backup, Security, and other IT solution tools Qualifications: Advanced knowledge and experience in VMWARE environments Mastery of desktop support and ability to knowledge share with other team members Awesome customer service service and phone skills Love for technology and IT solutions A+, Net+, Server+ required or 1 year professional IT experience. Other Requirements: Team player Ability to stay organized in a high paced environment Great customer service and communication skills An in-depth pre-employment background investigation and drug test is required. Benefits: Health, Vision, Dental, Life Ins 401k with Match Professional Development Reimbursement Paid Holidays, Paid Time Off, Paternal Leave Remote Work options available after 90 days Benefit Conditions: Waiting period may apply Only full-time employees eligible Apply today to learn more about Entech. We look forward to hearing from you! Job Types: Full-time, Contract, Temporary, Internship Salary: $16.00 - $19.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Experience: IT Support: 1 year (Preferred) Customer service: 1 year (Preferred) License/Certification: CompTIA A+ Required **********************************

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Field Technician Salary: $18.50$24.50 No Experience Required Sign-On Bonus: $250 Join Our Team! Ready to build a career with meaningful growth, strong support, and great pay? Do you have the desire to work hard and build a stable career at an Employee-Owned company? Tired of not being able to pay your bills on time and differentiate yourselves from team members that dont perform like you do? If so, now is the time to join the Satellites Unlimited (SUI) family as a Field Technician! This entry-level satellite TV and broadband installer role is ideal for individuals with mechanical aptitude and good communication & customer service skills. * Quick Apply: Takes less than 10 minutes on our website * Watch what its like to be part of the team:

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Support Lead do? Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to “Wow the Customer”, assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer : Put the customer first and make a difference in people's lives Unleash Passion : Check your ego at the door and do what you say you will do Hold the Penny Hostage : Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible : Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career : Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Assists with Front End Operations Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Assists payroll process and ensures payroll is within budget Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has ***************** email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Ensures that all staff (regular and seasonal) receive proper training on all aspects of their job including company policy and procedure. Works closely with management to develop and modify the training program, training materials and courses. Assists in developing new training or methods of training for seasonal and new hire employees, along with continuing education of existing representatives. Develops and implements training materials related to improving service interactions and integrating best practice to improve the effectiveness/efficiency of service provided. Develops and maintains the schedule for: initial training and refresher training; and for new products, software or programs training. Monitors departmental and customer service standards/goals for accuracy and compliance with company goals and provides feedback to management. Conducts written and/or verbal coaching and feedback sessions with employees to establish and review progress towards goals and performance initiatives. Use metrics and key performance indicators to monitor and report effectiveness of training programs including but not limited to review of email responses, call audits and other forms of communication which is customer facing. Evaluates organizational needs and make training recommendations to management. Analyzes and communicates best practices within the department, through networking, continuing education and reading periodicals. Collaborates with other internal teams such as engineering and quality to understand, troubleshoot solve technical issues. Performs special project assignments as business needs dictate. Performs other duties as assigned.

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

Job Description The Production Support Specialist plays a critical role in ensuring the stability and reliability of our production environments by providing timely and effective support for software applications and systems. This position involves monitoring system performance, diagnosing issues, and implementing solutions to minimize downtime and maintain seamless business operations. The specialist will collaborate closely with development, operations, and business teams to understand system requirements and troubleshoot complex problems. They will also contribute to continuous improvement initiatives by identifying recurring issues and recommending process enhancements. Ultimately, this role is essential for maintaining high service availability and delivering a positive user experience across all production platforms. Essential Responsibilities: Comply with all Standard Operating Procedures (S.O.P's) relevant to production work activities. Comply with the requirements of the Quality Management System and relevant standards within job role. Work with Production Manager and Director of Operations to identify improved processes for greater efficiencies and accuracy. Fill out/complete the following documents, as required, for each work order. Also, create Work Order Jackets to include the following documents: Pick Report Work Instruction Content Label (Insert) Carton Label Batch Report Line Clearance Label Specification Scrap Report Reorder Report Modification Report Modification Approval Report Print all controlled labels from work instructions Communicate with sales representatives, warehouse personnel, quality assurance, pack engineering, and production manager to ensure accuracy of details associated with the above forms. Carry-out projects and duties as assigned by your manager in an efficient, timely and cost-effective manner. Other/ related duties as required. Education & Qualifications Excellent communication skills. Proficient with Microsoft Office products. Ability to prioritize projects. A flexible approach to work is helpful due to dynamic work environment, and the capability of handling multiple priorities. Other Requirements Must maintain a valid driving license Physical Demands Long periods of sitting or standing may be required

Entech Culture: Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Remote work opportunities, paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech. Job Summary: This position requires you to be at our DOTHAN, Alabama location. Entech's Entry Level System / Network Support Technicians will assist other team members in supporting small and medium scale business networks, both remotely and on-site. The Tech will work with other departments to deliver comprehensive IT solutions to issues that may arise. This position requires customer service skills and IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique. Job Responsibilities: Remote Support of a wide range of clients using remote support tools Resolve issue tickets in a timely manner Assist other team members in projects Server troubleshooting in Virtual Environments Basic networking including cabling and basic network deployment tasks Help monitor Backup, Security, and other IT solution tools Qualifications: Advanced knowledge and experience in VMWARE environments Mastery of desktop support and ability to knowledge share with other team members Awesome customer service service and phone skills Love for technology and IT solutions A+, Net+, Server+ required or 1 year professional IT experience. Other Requirements: Team player Ability to stay organized in a high paced environment Great customer service and communication skills An in-depth pre-employment background investigation and drug test is required. Benefits: Health, Vision, Dental, Life Ins 401k with Match Professional Development Reimbursement Paid Holidays, Paid Time Off, Paternal Leave Remote Work options available after 90 days Benefit Conditions: Waiting period may apply Only full-time employees eligible Apply today to learn more about Entech. We look forward to hearing from you! Job Types: Full-time, Contract, Temporary, Internship Salary: $16.00 - $19.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Experience: IT Support: 1 year (Preferred) Customer service: 1 year (Preferred) License/Certification: CompTIA A+ Required **********************************

Great Southern Wood Preserving, Inc., makers of YellaWood brand pressure-treated pine, is seeking a Management Information Systems Intern for the 2026 Summer Internship Program. This program is an opportunity to experience the lumber industry and workforce like never before. From networking opportunities and real-world projects to community service events, Great Southern provides the incredible opportunity to gain valuable real-world experience. Responsibilities may include: Gaining experience and developing new skills through on-the-job training and exposure to installation of hardware and software information systems Enhancing customer service skills by answering calls for the IT support desk Assisting in collaboration with software developers to test new applications and functionality All other duties as assigned Qualifications: Classification as a sophomore or higher and actively seeking a Bachelor's or Master's Degree in Management Information Systems, Information Technology, Business Administration, or related field, and have a cumulative GPA of 2.50 or greater Must have experience with PowerPoint, Excel, Word, Microsoft Teams, and Outlook We will also offer: Competitive pay College course credit (If applicable) About Great Southern Wood Preserving: Great Southern Wood Preserving, Inc. is the industry's leading producer of pressure-treated lumber products for D-I-Y retail home centers, pro-dealers, and other retail building-related segments. Our YellaWood brand pressure-treated pine is widely known to consumers throughout the South who use it for various outdoor building projects. Great Southern also distributes a large volume of products from many of the best-known brands in the industry. Thanks to 15 full-service treating plants and several production facilities, Great Southern Wood is strategically located to provide prompt and efficient service to lumber yards and building supply stores throughout the South, Midwest, and Northeast.

Job DescriptionSalary: Entech Culture: Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech. Job Summary: Entech's System / Network Support Specialists are responsible for supporting small and medium scale business networks in and around the southeast area. The Specialist will work with other departments to deliver comprehensive IT solutions. This position requires a mastery of customer service and IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique. Job Responsibilities: Client visits to perform proactive and reactive network support services Support of a wide range of clients using the latest and most secure support tools Independently resolve escalated tickets in a timely manner Assist in IT projects Server / Networking configuration, maintenance, and issue resolutions Solution generation for IT needs in a wide range of industries Help manage Backup, Security, and other IT solution tools Qualifications: Knowledge and experience in MS Server Knowledge and experience in VMWARE environments Mastery of desktop support and ability to knowledge share with other team members Awesome customer service service and phone skills Love for technology and IT solutions Multi-Year Professional Work History in IT field A+, Net+, Server+ Preferred Security+ Project+, VMWARE, Microsoft Certification(s) Preferred College Degree Preferred Other Requirements: Team player Ability to stay organized in a high paced environment Great customer service and communication skills An in-depth pre-employment background investigation and drug test is required. Benefits: Health, Vision, Dental, Life Ins 401k with Match Professional Development Reimbursement Paid Holidays, Paid Time Off, Paternal Leave Remote Work options only available after 90 days Benefit Conditions: Waiting period may apply Only full-time employees eligible Apply today to learn more about Entech. We look forward to hearing from you! Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Experience: Customer service: 1 year (Preferred) IT support: Multi year (Required)