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Sales/account representative vs territory representative

The differences between sales/account representatives and territory representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales/account representative and a territory representative. Additionally, a sales/account representative has an average salary of $56,954, which is higher than the $39,761 average annual salary of a territory representative.

The top three skills for a sales/account representative include customer service, CRM and sales process. The most important skills for a territory representative are customer service, patients, and customer relationships.

Sales/account representative vs territory representative overview

Sales/Account RepresentativeTerritory Representative
Yearly salary$56,954$39,761
Hourly rate$27.38$19.12
Growth rate4%4%
Number of jobs257,122155,926
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 83%
Average age4747
Years of experience44

What does a sales/account representative do?

A sales account representative is responsible for managing and responding promptly to customer complaints and queries of clients. They focus on customer concerns and contact prospects. They work on upselling or cross-selling products and services, collaborating with account executives, and prepare reports to upper management. This job requires you to be a goal-driven person, energetic, and have excellent communication skills. Moreover, this is a challenging job; at times, it requires being extra polite and calm in handling customer complaints and other related situations.

What does a territory representative do?

A territory representative is responsible for selling the company's goods and services within a designated area, negotiating offers with potential clients, and identifying business opportunities according to market trends and customer demands. Territory representatives analyze the sales performance and strategize techniques to reach sales targets by coordinating with the whole sales team. They must be highly knowledgeable of the products offered by the company to demonstrate features and functionalities and respond to the inquiries and concerns the customers may have.

Sales/account representative vs territory representative salary

Sales/account representatives and territory representatives have different pay scales, as shown below.

Sales/Account RepresentativeTerritory Representative
Average salary$56,954$39,761
Salary rangeBetween $39,000 And $81,000Between $31,000 And $50,000
Highest paying CityOlympia, WA-
Highest paying stateWashington-
Best paying companySmartsheet-
Best paying industryTechnology-

Differences between sales/account representative and territory representative education

There are a few differences between a sales/account representative and a territory representative in terms of educational background:

Sales/Account RepresentativeTerritory Representative
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 83%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Sales/account representative vs territory representative demographics

Here are the differences between sales/account representatives' and territory representatives' demographics:

Sales/Account RepresentativeTerritory Representative
Average age4747
Gender ratioMale, 57.8% Female, 42.2%Male, 62.6% Female, 37.4%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.1% Asian, 5.1% White, 73.0% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between sales/account representative and territory representative duties and responsibilities

Sales/account representative example responsibilities.

  • Generate leads and evangelize product to physicians in orthopedics, hematology, internal medicine, surgery, critical care and cardiology.
  • Assist external accounts in error resolution so that all EDI transactions process without manual intervention or delay.
  • Work with senior management to implement a sales program for new P3T software enhancement and participate in CRM application development team.
  • Collaborate with sales representatives to ensure new account set-up, establish specifications, and assist with EDI account maintenance and invoicing.
  • Create PowerPoint presentations and literature utilize and present in sales calls.
  • Core competencies: -Administrative/computer skills: maintain CRM systems to successfully identify potential customers.
  • Show more

Territory representative example responsibilities.

  • Manage and develop an extensive sales pipeline using SalesForce CRM products and phone-orient lead development techniques.
  • Accomplish this by actively prospecting new business, maintaining accountability on all sales efforts, and actualizing attentiveness to detail.
  • Design and facilitate educational and informative sales presentations and workshops for patients, family members, physicians and nurses.
  • Promote portfolio of products from multiple therapeutic classes to internal medicine, cardiology, allergy and pulmonology and family practice.
  • Develop product advocates in the cardiology space to influence usage at the primary care level.
  • Use computer systems (CRM) to track opportunities, update customer records, and record sales activity.
  • Show more

Sales/account representative vs territory representative skills

Common sales/account representative skills
  • Customer Service, 13%
  • CRM, 8%
  • Sales Process, 6%
  • Product Knowledge, 5%
  • Sales Strategies, 5%
  • Sales Techniques, 4%
Common territory representative skills
  • Customer Service, 12%
  • Patients, 10%
  • Customer Relationships, 9%
  • CRM, 9%
  • Territory Development, 6%
  • Food Handling, 5%