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Technical sales representative vs field technical representative

The differences between technical sales representatives and field technical representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical sales representative and a field technical representative. Additionally, a technical sales representative has an average salary of $71,310, which is higher than the $52,665 average annual salary of a field technical representative.

The top three skills for a technical sales representative include sales process, business development and sales support. The most important skills for a field technical representative are customer service, technical support, and customer satisfaction.

Technical sales representative vs field technical representative overview

Technical Sales RepresentativeField Technical Representative
Yearly salary$71,310$52,665
Hourly rate$34.28$25.32
Growth rate4%4%
Number of jobs237,456200,868
Job satisfaction5-
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 51%
Average age4747
Years of experience22

What does a technical sales representative do?

A technical sales representative is responsible for selling products and services by demonstrating the product's details and features to existing and potential clients. Technical sales representatives evaluate clients' needs and recommend solutions through the organization's technology-based products. They also assist with promotional offers and marketing campaigns to boost brand awareness and increase revenues and achieve profitability goals while ensuring the highest customer satisfaction. A technical sales representative must have excellent communication and customer service skills, handling customers' inquiries, and resolving complaints.

What does a field technical representative do?

Owning wide knowledge about an application, a field technical representative ensures that the customer knows how to use any application by providing technical support and solving issues if one arises. They also give advice on what application is best to use for a certain concern. They can also evaluate and give an honest review to further improve the application. They help companies install the application and apply every bit of enhancements incorporated in it to the best of their advantage.

Technical sales representative vs field technical representative salary

Technical sales representatives and field technical representatives have different pay scales, as shown below.

Technical Sales RepresentativeField Technical Representative
Average salary$71,310$52,665
Salary rangeBetween $39,000 And $129,000Between $35,000 And $77,000
Highest paying CitySan Francisco, CABattle Creek, MI
Highest paying stateNew YorkMaryland
Best paying companyGoogleMSC Software
Best paying industry-Technology

Differences between technical sales representative and field technical representative education

There are a few differences between a technical sales representative and a field technical representative in terms of educational background:

Technical Sales RepresentativeField Technical Representative
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Technical sales representative vs field technical representative demographics

Here are the differences between technical sales representatives' and field technical representatives' demographics:

Technical Sales RepresentativeField Technical Representative
Average age4747
Gender ratioMale, 73.3% Female, 26.7%Male, 75.3% Female, 24.7%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.5% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between technical sales representative and field technical representative duties and responsibilities

Technical sales representative example responsibilities.

  • Administer product and system design engineering support, prepare RFP responses, deliver presentations, and manage field support calls.
  • Manage and assist a vast customer base in the market for new roofing needs after a large hail storm in Lubbock.
  • Conduct sales, build orders, maintain cleanliness and ensure customer satisfaction.
  • Direct overall account customer relations and assist in OEM product development.
  • Maintain cleanliness provide exceptional customer satisfaction by assisting them in the selection of update fashion to complement their selection.
  • Document key sales activities in the company's customer relationship management (CRM) system.
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Field technical representative example responsibilities.

  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Update systems with new application and OS version.
  • Write, implement, and maintain SQL queries and reports.
  • Attend advanced training courses for PC OS and hardware troubleshooting.
  • Maintain the SQL database, track updates per version of server, and replace system files.
  • Handle a large volume of tech support issue via remote desktop and phone calls and performance of administrative functions.
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Technical sales representative vs field technical representative skills

Common technical sales representative skills
  • Sales Process, 23%
  • Business Development, 17%
  • Sales Support, 15%
  • Post Sales, 12%
  • Java, 5%
  • OEM, 3%
Common field technical representative skills
  • Customer Service, 20%
  • Technical Support, 19%
  • Customer Satisfaction, 9%
  • Product Knowledge, 6%
  • Technical Issues, 4%
  • Cooling Towers, 3%