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Technical sales representative vs sales/account representative

The differences between technical sales representatives and sales/account representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a technical sales representative, becoming a sales/account representative takes usually requires 2-4 years. Additionally, a technical sales representative has an average salary of $71,310, which is higher than the $56,954 average annual salary of a sales/account representative.

The top three skills for a technical sales representative include sales process, business development and sales support. The most important skills for a sales/account representative are customer service, CRM, and sales process.

Technical sales representative vs sales/account representative overview

Technical Sales RepresentativeSales/Account Representative
Yearly salary$71,310$56,954
Hourly rate$34.28$27.38
Growth rate4%4%
Number of jobs237,456257,122
Job satisfaction5-
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 69%
Average age4747
Years of experience24

What does a technical sales representative do?

A technical sales representative is responsible for selling products and services by demonstrating the product's details and features to existing and potential clients. Technical sales representatives evaluate clients' needs and recommend solutions through the organization's technology-based products. They also assist with promotional offers and marketing campaigns to boost brand awareness and increase revenues and achieve profitability goals while ensuring the highest customer satisfaction. A technical sales representative must have excellent communication and customer service skills, handling customers' inquiries, and resolving complaints.

What does a sales/account representative do?

A sales account representative is responsible for managing and responding promptly to customer complaints and queries of clients. They focus on customer concerns and contact prospects. They work on upselling or cross-selling products and services, collaborating with account executives, and prepare reports to upper management. This job requires you to be a goal-driven person, energetic, and have excellent communication skills. Moreover, this is a challenging job; at times, it requires being extra polite and calm in handling customer complaints and other related situations.

Technical sales representative vs sales/account representative salary

Technical sales representatives and sales/account representatives have different pay scales, as shown below.

Technical Sales RepresentativeSales/Account Representative
Average salary$71,310$56,954
Salary rangeBetween $39,000 And $129,000Between $39,000 And $81,000
Highest paying CitySan Francisco, CAOlympia, WA
Highest paying stateNew YorkWashington
Best paying companyGoogleSmartsheet
Best paying industry-Technology

Differences between technical sales representative and sales/account representative education

There are a few differences between a technical sales representative and a sales/account representative in terms of educational background:

Technical Sales RepresentativeSales/Account Representative
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Alfred

Technical sales representative vs sales/account representative demographics

Here are the differences between technical sales representatives' and sales/account representatives' demographics:

Technical Sales RepresentativeSales/Account Representative
Average age4747
Gender ratioMale, 73.3% Female, 26.7%Male, 57.8% Female, 42.2%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.5% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2%Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between technical sales representative and sales/account representative duties and responsibilities

Technical sales representative example responsibilities.

  • Administer product and system design engineering support, prepare RFP responses, deliver presentations, and manage field support calls.
  • Manage and assist a vast customer base in the market for new roofing needs after a large hail storm in Lubbock.
  • Conduct sales, build orders, maintain cleanliness and ensure customer satisfaction.
  • Direct overall account customer relations and assist in OEM product development.
  • Maintain cleanliness provide exceptional customer satisfaction by assisting them in the selection of update fashion to complement their selection.
  • Document key sales activities in the company's customer relationship management (CRM) system.
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Sales/account representative example responsibilities.

  • Generate leads and evangelize product to physicians in orthopedics, hematology, internal medicine, surgery, critical care and cardiology.
  • Assist external accounts in error resolution so that all EDI transactions process without manual intervention or delay.
  • Work with senior management to implement a sales program for new P3T software enhancement and participate in CRM application development team.
  • Collaborate with sales representatives to ensure new account set-up, establish specifications, and assist with EDI account maintenance and invoicing.
  • Create PowerPoint presentations and literature utilize and present in sales calls.
  • Core competencies: -Administrative/computer skills: maintain CRM systems to successfully identify potential customers.
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Technical sales representative vs sales/account representative skills

Common technical sales representative skills
  • Sales Process, 23%
  • Business Development, 17%
  • Sales Support, 15%
  • Post Sales, 12%
  • Java, 5%
  • OEM, 3%
Common sales/account representative skills
  • Customer Service, 13%
  • CRM, 8%
  • Sales Process, 6%
  • Product Knowledge, 5%
  • Sales Strategies, 5%
  • Sales Techniques, 4%