These Are The 10 Most Exciting Jobs For Former Customer Service Associates

Chris Kolmar
by Chris Kolmar
Former Jobs, Rankings - 12 months ago
Copied!

It’s tough to be a customer service associate nowadays, and more and more of them are losing confidence in their own profession.

While the amount of people majoring in courses preparing people for a job as a customer service associate isn’t necessarily dropping, fewer and fewer people are applying to become customer service associates in the first place and the workforce itself is looking grim.

With so many customer service associates no longer sticking around, this begs the question:

What are they all doing now?

We were curious, so we looked through the resumes of former customer service associates to see what kind of jobs they were moving into after leaving the field. There were thousands of answers, so we made the cutoff at the top 100 jobs.

The full list of those jobs can be found below.

Here’s a quick look at the top ten most common jobs for former customer service associates:

  1. Customer Service Representative
  2. Sales Associate
  3. Cashier
  4. Administrative Assistant
  5. Assistant Manager
  6. Internship
  7. Server
  8. Office Assistant
  9. Customer Service Trainer
  10. Teller

These are all good jobs, all of them either utilizing some skill that a customer service associate would have or being a stepping stone to a different career.

Here’s the thing about these jobs though — as a list, they’re kind of boring as hell. They’re pretty much exactly what you’d expect a lot of former customer service associates to do.

Advertisement. Article Continues Below.

But given that there are some very surprising and interesting items on this list, we’ve decided to highlight a few of those instead.

Here are some of the most interesting jobs of former customer service associates:

  1. Department Manager
  2. Shift Supervisor
  3. Bank Teller
  4. Shift Manager
  5. Shift Leader
  6. Sales Specialist
  7. Call Center Representative
  8. Merchandiser
  9. Front Desk Receptionist
  10. Dispatcher

Some of these items are admittedly more attractive than one another as far as actually working the job goes, but one way or another, you’ve got to admit they’re eye-catching.

How We Determined the Most Common Jobs of Former Customer Service Associates

Using resume information from our database of over 7 million resumes, we looked at all resumes that listed customer service associate under their work history. Then we looked at which jobs showed up on their work histories following their stints as a customer service associate, sorting them by their most frequent.

That’s how we made the initial ranked list.

To make our list of most interesting jobs, we looked through the ranked list to see if any positions:

  • Showed up in fewer than 1% of all new jobs
  • And, were not part of the 100 most common jobs in our database

That’s all for how we did it — below you’ll find the full ranked list of the most common jobs of former customer service associates.

Advertisement. Article Continues Below.

Detailed Ranking of the Most Common Jobs of Former Customer Service Associates

Job Title Rank %
Customer Service Representative 1 5.53%
Sales Associate 2 2.63%
Cashier 3 1.81%
Administrative Assistant 4 1.56%
Assistant Manager 5 1.06%
Internship 6 0.87%
Server 7 0.83%
Office Assistant 8 0.62%
Customer Service Trainer 9 0.6%
Teller 10 0.6%
Security Officer 11 0.57%
Office Manager 12 0.54%
Sales Representative 13 0.53%
Pharmacist Technician 14 0.51%
Team Leader 15 0.51%
Substitute Teacher 16 0.51%
Associate 17 0.5%
Warehouse Associate 18 0.5%
Teacher 19 0.48%
Receptionist 20 0.44%
Assistant Store Manager 21 0.43%
Manager 22 0.42%
Certified Nursing Assistant 23 0.41%
Billing Specialist 24 0.41%
Volunteer 25 0.4%
Account Manager 26 0.36%
Store Manager 27 0.36%
Technician 28 0.35%
Customer Service Specialist 29 0.35%
Specialist 30 0.34%
Operations Manager 31 0.32%
Customer Service Manager 32 0.31%
Department Manager 33 0.3%
Machine Operator 34 0.29%
Supervisor 35 0.29%
Home Health Aid 36 0.29%
Service Representative 37 0.26%
Sales Consultant 38 0.26%
Customer Service Agent 39 0.26%
Driver 40 0.25%
Medical Assistant 41 0.24%
Crew Member 42 0.24%
Shift Supervisor 43 0.24%
Teacher Assistant 44 0.24%
Bank Teller 45 0.23%
Customer Care Representative 46 0.23%
Shift Manager 47 0.22%
Shift Leader 48 0.21%
Registered Nurse 49 0.21%
Consultant 50 0.21%
Warehouse Worker 51 0.2%
Sales Specialist 52 0.2%
Call Center Representative 53 0.2%
Material Handler 54 0.2%
Case Manager 55 0.2%
Coordinator 56 0.2%
Legal Assistant 57 0.19%
Delivery Driver 58 0.19%
Sales Associate And Customer Service 59 0.19%
Merchandiser 60 0.18%
Service Associate 61 0.18%
Human Resources Coordinator 62 0.18%
Front Desk Receptionist 63 0.18%
Dispatcher 64 0.18%
Owner 65 0.17%
Data Entry Associate 66 0.17%
Customer Service Supervisor 67 0.17%
Customer Care Specialist 68 0.16%
Forklift Operator 69 0.16%
Graphic Designer 70 0.16%
Clerk 71 0.16%
Technical Support Specialist 72 0.16%
Human Resources Assistant 73 0.16%
Technical Support Technician 74 0.15%
Maintenance Technician 75 0.15%
Office Administrator 76 0.15%
Accounts Payable Clerk 77 0.15%
Support Specialist 78 0.15%
Waitress 79 0.15%
Data Entry Clerk 80 0.15%
Account Executive 81 0.15%
Production Worker 82 0.15%
Lead Teacher 83 0.15%
Project Manager 84 0.15%
Head Cashier 85 0.15%
Accounts Receivable Specialist 86 0.15%
Assistant 87 0.15%
Claim Processor 88 0.14%
Representative 89 0.14%
General Manager 90 0.14%
Project Coordinator 91 0.14%
Barista 92 0.14%
Ship Worker 93 0.14%
Executive Assistant 94 0.14%
Correction Officer 95 0.14%
Customer Sales Associate 96 0.13%
Package Handler 97 0.13%
Member Service Representative 98 0.13%
Technical Support Representative 99 0.13%
Licensed Practical Nurse 100 0.13%