We used our database of over 7 million resumes to determine which careers former customer service associates are entering now.
It’s tough to be a customer service associate nowadays, and more and more of them are losing confidence in their own profession.
While the amount of people majoring in courses preparing people for a job as a customer service associate isn’t necessarily dropping, fewer and fewer people are applying to become customer service associates in the first place and the workforce itself is looking grim.
With so many customer service associates no longer sticking around, this begs the question:
What are they all doing now?
We were curious, so we looked through the resumes of former customer service associates to see what kind of jobs they were moving into after leaving the field. There were thousands of answers, so we made the cutoff at the top 100 jobs.
The full list of those jobs can be found below.
Here’s a quick look at the top ten most common jobs for former customer service associates:
These are all good jobs, all of them either utilizing some skill that a customer service associate would have or being a stepping stone to a different career.
Here’s the thing about these jobs though — as a list, they’re kind of boring as hell. They’re pretty much exactly what you’d expect a lot of former customer service associates to do.
But given that there are some very surprising and interesting items on this list, we’ve decided to highlight a few of those instead.
Here are some of the most interesting jobs of former customer service associates:
Some of these items are admittedly more attractive than one another as far as actually working the job goes, but one way or another, you’ve got to admit they’re eye-catching.
Using resume information from our database of over 7 million resumes, we looked at all resumes that listed customer service associate under their work history. Then we looked at which jobs showed up on their work histories following their stints as a customer service associate, sorting them by their most frequent.
That’s how we made the initial ranked list.
To make our list of most interesting jobs, we looked through the ranked list to see if any positions:
That’s all for how we did it — below you’ll find the full ranked list of the most common jobs of former customer service associates.
|Customer Service Representative||1||5.53%|
|Customer Service Trainer||9||0.6%|
|Assistant Store Manager||21||0.43%|
|Certified Nursing Assistant||23||0.41%|
|Customer Service Specialist||29||0.35%|
|Customer Service Manager||32||0.31%|
|Home Health Aid||36||0.29%|
|Customer Service Agent||39||0.26%|
|Customer Care Representative||46||0.23%|
|Call Center Representative||53||0.2%|
|Sales Associate And Customer Service||59||0.19%|
|Human Resources Coordinator||62||0.18%|
|Front Desk Receptionist||63||0.18%|
|Data Entry Associate||66||0.17%|
|Customer Service Supervisor||67||0.17%|
|Customer Care Specialist||68||0.16%|
|Technical Support Specialist||72||0.16%|
|Human Resources Assistant||73||0.16%|
|Technical Support Technician||74||0.15%|
|Accounts Payable Clerk||77||0.15%|
|Data Entry Clerk||80||0.15%|
|Accounts Receivable Specialist||86||0.15%|
|Customer Sales Associate||96||0.13%|
|Member Service Representative||98||0.13%|
|Technical Support Representative||99||0.13%|
|Licensed Practical Nurse||100||0.13%|
Zippia empowers you to make the correct career decisions, not just find your next job.
You can access millions of others' career paths with the Career Graph to help you identify what skills and experiences you need to achieve your career goals. And when you're ready to take the next step in your career, you can research jobs and really understand the implications for your career aspirations.