Best Jobs For Former Customer Service Associates [2023]

It’s tough to be a customer service associate nowadays, and more and more of them are losing confidence in their own profession.

While the amount of people majoring in courses preparing people for a job as a customer service associate isn’t necessarily dropping, fewer and fewer people are applying to become customer service associates in the first place and the workforce itself is looking grim.

With so many customer service associates no longer sticking around, this begs the question:

What are they all doing now?

We were curious, so we looked through the resumes of former customer service associates to see what kind of jobs they were moving into after leaving the field. There were thousands of answers, so we made the cutoff at the top 100 jobs.

But given that there are some very surprising and interesting items on this list, we’ve decided to highlight a few of those instead.

Best Jobs For Former CUSTOMER SERVICE ASSOCIATES

Some of these items are admittedly more attractive than one another as far as actually working the job goes, but one way or another, you’ve got to admit they’re eye-catching.

The full list of those jobs can be found below.

Detailed Ranking of the Most Common Jobs of Former CUSTOMER SERVICE ASSOCIATES

Rank	Job Title	%
1	Customer Service Representative	5.53%
2	Sales Associate	2.63%
3	Cashier	1.81%
4	Administrative Assistant	1.56%
5	Assistant Manager	1.06%
6	Internship	0.87%
7	Server	0.83%
8	Office Assistant	0.62%
9	Customer Service Trainer	0.6%
10	Teller	0.6%
11	Security Officer	0.57%
12	Office Manager	0.54%
13	Sales Representative	0.53%
14	Pharmacist Technician	0.51%
15	Team Leader	0.51%
16	Substitute Teacher	0.51%
17	Associate	0.5%
18	Warehouse Associate	0.5%
19	Teacher	0.48%
20	Receptionist	0.44%
21	Assistant Store Manager	0.43%
22	Manager	0.42%
23	Certified Nursing Assistant	0.41%
24	Billing Specialist	0.41%
25	Volunteer	0.4%
26	Account Manager	0.36%
27	Store Manager	0.36%
28	Technician	0.35%
29	Customer Service Specialist	0.35%
30	Specialist	0.34%
31	Operations Manager	0.32%
32	Customer Service Manager	0.31%
33	Department Manager	0.3%
34	Machine Operator	0.29%
35	Supervisor	0.29%
36	Home Health Aid	0.29%
37	Service Representative	0.26%
38	Sales Consultant	0.26%
39	Customer Service Agent	0.26%
40	Driver	0.25%
41	Medical Assistant	0.24%
42	Crew Member	0.24%
43	Shift Supervisor	0.24%
44	Teacher Assistant	0.24%
45	Bank Teller	0.23%
46	Customer Care Representative	0.23%
47	Shift Manager	0.22%
48	Shift Leader	0.21%
49	Registered Nurse	0.21%
50	Consultant	0.21%
51	Warehouse Worker	0.2%
52	Sales Specialist	0.2%
53	Call Center Representative	0.2%
54	Material Handler	0.2%
55	Case Manager	0.2%
56	Coordinator	0.2%
57	Legal Assistant	0.19%
58	Delivery Driver	0.19%
59	Sales Associate And Customer Service	0.19%
60	Merchandiser	0.18%
61	Service Associate	0.18%
62	Human Resources Coordinator	0.18%
63	Front Desk Receptionist	0.18%
64	Dispatcher	0.18%
65	Owner	0.17%
66	Data Entry Associate	0.17%
67	Customer Service Supervisor	0.17%
68	Customer Care Specialist	0.16%
69	Forklift Operator	0.16%
70	Graphic Designer	0.16%
71	Clerk	0.16%
72	Technical Support Specialist	0.16%
73	Human Resources Assistant	0.16%
74	Technical Support Technician	0.15%
75	Maintenance Technician	0.15%
76	Office Administrator	0.15%
77	Accounts Payable Clerk	0.15%
78	Support Specialist	0.15%
79	Waitress	0.15%
80	Data Entry Clerk	0.15%
81	Account Executive	0.15%
82	Production Worker	0.15%
83	Lead Teacher	0.15%
84	Project Manager	0.15%
85	Head Cashier	0.15%
86	Accounts Receivable Specialist	0.15%
87	Assistant	0.15%
88	Claim Processor	0.14%
89	Representative	0.14%
90	General Manager	0.14%
91	Project Coordinator	0.14%
92	Barista	0.14%
93	Ship Worker	0.14%
94	Executive Assistant	0.14%
95	Correction Officer	0.14%
96	Customer Sales Associate	0.13%
97	Package Handler	0.13%
98	Member Service Representative	0.13%
99	Technical Support Representative	0.13%
100	Licensed Practical Nurse	0.13%

Most Common Jobs For Former CUSTOMER SERVICE ASSOCIATES

These are all good jobs, all of them either utilizing some skill that a customer service associate would have or being a stepping stone to a different career.

Here’s the thing about these jobs though — they’re pretty much exactly what you’d expect a lot of former customer service associates to do.

How We Determined the Best Jobs of Former CUSTOMER SERVICE ASSOCIATES

Using resume information from our database of over 7 million resumes, we looked at all resumes that listed customer service associate under their work history. Then we looked at which jobs showed up on their work histories following their stints as a customer service associate, sorting them by their most frequent.

That’s how we made the initial ranked list.

To make our list of most interesting jobs, we looked through the ranked list to see if any positions:

Showed up in fewer than 1% of all new jobs
And, were not part of the 100 most common jobs in our database

Author

Chris Kolmar

Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.

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