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Best Jobs For Former Customer Service Representatives [2026]

By Chris Kolmar
Jul. 13, 2022
Last Modified and Fact Checked on:

Best Jobs for Former Customer Service Representatives in 2026

Transitioning from a customer service representative role can be challenging, especially as the job landscape continues to evolve. Many professionals in this field are seeking new opportunities, driven by changing workplace dynamics and personal aspirations.

Despite the steady number of individuals pursuing customer service degrees, there is a noticeable decline in applications for these positions. This shift raises an important question:

What career paths are these former customer service representatives exploring now?

We analyzed the resumes of many former customer service representatives to identify the most common jobs they transitioned into. After reviewing thousands of responses, we narrowed it down to the top 100 careers.

Some of these jobs may surprise you, so we’ve highlighted a few notable options below.

Best Jobs for Former Customer Service Representatives

  1. Technical Support Technician Jobs

  2. Data Entry Clerk Jobs

  3. Agent Jobs

  4. Front Desk Receptionist Jobs

  5. Data Entry Associate Jobs

  6. Dispatcher Jobs

  7. Accounts Receivable Specialist Jobs

  8. Claim Processor Jobs

  9. Office Administrator Jobs

  10. Processor Jobs

While some of these roles may appeal more than others, they all present interesting opportunities for former customer service representatives looking to pivot their careers.

The complete list of these jobs is provided below.

Detailed Ranking of the Most Common Jobs of Former Customer Service Representatives

Rank Job Title %
1 Administrative Assistant 2.25%
2 Sales Associate 1.91%
3 Cashier 1.8%
4 Assistant Manager 0.96%
5 Office Manager 0.93%
6 Sales Representative 0.91%
7 Customer Service Trainer 0.81%
8 Server 0.67%
9 Receptionist 0.63%
10 Office Assistant 0.61%
11 Manager 0.57%
12 Billing Specialist 0.55%
13 Certified Nursing Assistant 0.54%
14 Internship 0.51%
15 Service Representative 0.5%
16 Substitute Teacher 0.46%
17 Account Manager 0.45%
18 Team Leader 0.45%
19 Customer Service Associate 0.45%
20 Teller 0.44%
21 Pharmacist Technician 0.44%
22 Specialist 0.43%
23 Customer Service Specialist 0.43%
24 Security Officer 0.42%
25 Supervisor 0.42%
26 Home Health Aid 0.39%
27 Customer Care Representative 0.39%
28 Medical Assistant 0.37%
29 Teacher 0.37%
30 Store Manager 0.35%
31 Volunteer 0.33%
32 Technical Support Specialist 0.32%
33 Technical Support Representative 0.32%
34 Associate 0.31%
35 Technical Support Technician 0.31%
36 Technician 0.29%
37 Data Entry Clerk 0.29%
38 Customer Service Manager 0.29%
39 Warehouse Associate 0.29%
40 Member Service Representative 0.27%
41 Operations Manager 0.27%
42 Customer Service Agent 0.27%
43 Agent 0.26%
44 Accounts Payable Clerk 0.26%
45 Front Desk Receptionist 0.25%
46 Sales Associate and Customer Service 0.25%
47 Machine Operator 0.25%
48 Owner 0.25%
49 Representative 0.25%
50 Data Entry Associate 0.24%
51 Human Resources Coordinator 0.24%
52 Call Center Representative 0.24%
53 Coordinator 0.24%
54 Crew Member 0.24%
55 Account Executive 0.24%
56 Dispatcher 0.24%
57 Customer Account Executive 0.24%
58 Clerk 0.23%
59 Sales Consultant 0.23%
60 Accounts Receivable Specialist 0.22%
61 Customer Service Supervisor 0.21%
62 Project Manager 0.21%
63 Case Manager 0.21%
64 Senior Customer Service Representative 0.21%
65 Teacher Assistant 0.2%
66 Claim Processor 0.2%
67 Assistant 0.2%
68 Driver 0.2%
69 Customer Sales Representative 0.19%
70 Warehouse Worker 0.19%
71 Customer Care Specialist 0.19%
72 Material Handler 0.19%
73 Office Administrator 0.18%
74 Analyst 0.18%
75 Assistant Store Manager 0.18%
76 Processor 0.17%
77 Executive Assistant 0.17%
78 Owner/operator 0.17%
79 Patient Service Representative 0.17%
80 Legal Assistant 0.17%
81 General Manager 0.17%
82 Secretary 0.16%
83 Support Specialist 0.16%
84 Consultant 0.16%
85 Customer Support Specialist 0.16%
86 Delivery Driver 0.16%
87 Operations Specialist 0.16%
88 Sales Manager 0.16%
89 Recruiter 0.16%
90 Business Analyst 0.16%
91 Inside Sales Representative 0.16%
92 Collections Representative 0.15%
93 Waitress 0.15%
94 Registered Nurse 0.15%
95 Collector 0.15%
96 Accounting Clerk 0.15%
97 Account Representative 0.15%
98 Benefit Specialist 0.14%
99 Shift Manager 0.14%
100 Patient Access Representative 0.14%

Most Common Jobs for Former Customer Service Representatives

  1. Administrative Assistant

  2. Sales Associate

  3. Cashier

  4. Assistant Manager

  5. Office Manager

  6. Sales Representative

  7. Customer Service Trainer

  8. Server

  9. Receptionist

  10. Office Assistant

These roles are not only suitable for those with a customer service background but also serve as effective stepping stones to other career opportunities.

How We Determined the Best Jobs of Former Customer Service Representatives

By leveraging data from our extensive database of over 7 million resumes, we focused on those that identified as customer service representatives in their work history. We then examined subsequent job titles and organized them based on frequency of occurrence.

To curate our list of intriguing jobs, we identified roles that appeared in less than 1% of all new job listings and were not included in the top 100 most common jobs in our analysis.

In summary, the job market is constantly changing, and former customer service representatives have numerous avenues to explore as they seek new career opportunities. Whether you’re interested in technical support, administrative roles, or management, there are plenty of options available.

Author

Chris Kolmar

Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.

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