These Are The 10 Most Exciting Jobs For Former Customer Service Representatives

Chris Kolmar
by Chris Kolmar
Former Jobs, Rankings - 5 months ago
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It’s tough to be a customer service representative nowadays, and more and more of them are losing confidence in their own profession.

While the amount of people majoring in courses preparing people for a job as a customer service representative isn’t necessarily dropping, fewer and fewer people are applying to become customer service representatives in the first place and the workforce itself is looking grim.

With so many customer service representatives no longer sticking around, this begs the question:

What are they all doing now?

We were curious, so we looked through the resumes of former customer service representatives to see what kind of jobs they were moving into after leaving the field. There were thousands of answers, so we made the cutoff at the top 100 jobs.

The full list of those jobs can be found below.

Here’s a quick look at the top ten most common jobs for former customer service representatives:

  1. Administrative Assistant
  2. Sales Associate
  3. Cashier
  4. Assistant Manager
  5. Office Manager
  6. Sales Representative
  7. Customer Service Trainer
  8. Server
  9. Receptionist
  10. Office Assistant

These are all good jobs, all of them either utilizing some skill that a customer service representative would have or being a stepping stone to a different career.

Here’s the thing about these jobs though — as a list, they’re kind of boring as hell. They’re pretty much exactly what you’d expect a lot of former customer service representatives to do.

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But given that there are some very surprising and interesting items on this list, we’ve decided to highlight a few of those instead.

Here are some of the most interesting jobs of former customer service representatives:

  1. Technical Support Technician
  2. Data Entry Clerk
  3. Agent
  4. Front Desk Receptionist
  5. Data Entry Associate
  6. Dispatcher
  7. Accounts Receivable Specialist
  8. Claim Processor
  9. Office Administrator
  10. Processor

Some of these items are admittedly more attractive than one another as far as actually working the job goes, but one way or another, you’ve got to admit they’re eye-catching.

How We Determined the Most Common Jobs of Former Customer Service Representatives

Using resume information from our database of over 7 million resumes, we looked at all resumes that listed customer service representative under their work history. Then we looked at which jobs showed up on their work histories following their stints as a customer service representative, sorting them by their most frequent.

That’s how we made the initial ranked list.

To make our list of most interesting jobs, we looked through the ranked list to see if any positions:

  • Showed up in fewer than 1% of all new jobs
  • And, were not part of the 100 most common jobs in our database

That’s all for how we did it — below you’ll find the full ranked list of the most common jobs of former customer service representatives.

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Detailed Ranking of the Most Common Jobs of Former Customer Service Representatives

Job Title Rank %
Administrative Assistant 1 2.25%
Sales Associate 2 1.91%
Cashier 3 1.8%
Assistant Manager 4 0.96%
Office Manager 5 0.93%
Sales Representative 6 0.91%
Customer Service Trainer 7 0.81%
Server 8 0.67%
Receptionist 9 0.63%
Office Assistant 10 0.61%
Manager 11 0.57%
Billing Specialist 12 0.55%
Certified Nursing Assistant 13 0.54%
Internship 14 0.51%
Service Representative 15 0.5%
Substitute Teacher 16 0.46%
Account Manager 17 0.45%
Team Leader 18 0.45%
Customer Service Associate 19 0.45%
Teller 20 0.44%
Pharmacist Technician 21 0.44%
Specialist 22 0.43%
Customer Service Specialist 23 0.43%
Security Officer 24 0.42%
Supervisor 25 0.42%
Home Health Aid 26 0.39%
Customer Care Representative 27 0.39%
Medical Assistant 28 0.37%
Teacher 29 0.37%
Store Manager 30 0.35%
Volunteer 31 0.33%
Technical Support Specialist 32 0.32%
Technical Support Representative 33 0.32%
Associate 34 0.31%
Technical Support Technician 35 0.31%
Technician 36 0.29%
Data Entry Clerk 37 0.29%
Customer Service Manager 38 0.29%
Warehouse Associate 39 0.29%
Member Service Representative 40 0.27%
Operations Manager 41 0.27%
Customer Service Agent 42 0.27%
Agent 43 0.26%
Accounts Payable Clerk 44 0.26%
Front Desk Receptionist 45 0.25%
Sales Associate And Customer Service 46 0.25%
Machine Operator 47 0.25%
Owner 48 0.25%
Representative 49 0.25%
Data Entry Associate 50 0.24%
Human Resources Coordinator 51 0.24%
Call Center Representative 52 0.24%
Coordinator 53 0.24%
Crew Member 54 0.24%
Account Executive 55 0.24%
Dispatcher 56 0.24%
Customer Account Executive 57 0.24%
Clerk 58 0.23%
Sales Consultant 59 0.23%
Accounts Receivable Specialist 60 0.22%
Customer Service Supervisor 61 0.21%
Project Manager 62 0.21%
Case Manager 63 0.21%
Senior Customer Service Representative 64 0.21%
Teacher Assistant 65 0.2%
Claim Processor 66 0.2%
Assistant 67 0.2%
Driver 68 0.2%
Customer Sales Representative 69 0.19%
Warehouse Worker 70 0.19%
Customer Care Specialist 71 0.19%
Material Handler 72 0.19%
Office Administrator 73 0.18%
Analyst 74 0.18%
Assistant Store Manager 75 0.18%
Processor 76 0.17%
Executive Assistant 77 0.17%
Owner/Operator 78 0.17%
Patient Service Representative 79 0.17%
Legal Assistant 80 0.17%
General Manager 81 0.17%
Secretary 82 0.16%
Support Specialist 83 0.16%
Consultant 84 0.16%
Customer Support Specialist 85 0.16%
Delivery Driver 86 0.16%
Operations Specialist 87 0.16%
Sales Manager 88 0.16%
Recruiter 89 0.16%
Business Analyst 90 0.16%
Inside Sales Representative 91 0.16%
Collections Representative 92 0.15%
Waitress 93 0.15%
Registered Nurse 94 0.15%
Collector 95 0.15%
Accounting Clerk 96 0.15%
Account Representative 97 0.15%
Benefit Specialist 98 0.14%
Shift Manager 99 0.14%
Patient Access Representative 100 0.14%

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